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JD Power reliability survey 2012- the worst car brands
JD Power reliability survey 2012 - the worst car brands
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Customer satisfaction is a key decision factor when buying a new car - and a key expectation of those handing over many thousands of pounds to buy a new motor.
Some brands are letting their customers down, though, with below average customers satisfaction scores that are leaving thousands of British motorists sorely disappointed with their purchases.
Here, we have listed the worst brands for customer satisfaction in the 2012 JD Power Vehicle Ownership Satisfaction Survey - and as well as the usual suspects, there are some surprise entrants in the below-average rankings.
Read on to discover the brands you may wish to approach with caution if customer satisfaction and pride of vehicle ownership is important to you. Then jump to our gallery of the best car brands in the 2012 JD Power survey...
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9Comments
01/06/2012 14:08
I always liked the idea of an Alfa and owned a 156 a few years ago. The quality was quite obviously less than skin deep. Bits fell off that weren't massively well secured in the first place and unscheduled visits to the dealer were common and not cheap. I have recently had a look at and poked around a Giulietta and the quality still isn't there compared with my Audi or indeed with my Golf which followed the Alfa. Odd design lapses lead to the Alfa's engine compartment being constantly dirty from road muck ingress and on selling it it looked like a much older car. My 10 year old Golf on the other hand looked pretty sparkly in the engine bay and my 5 year old Audi still looks and feels brand new despite 72,000 miles.
01/06/2012 10:25
Funny. My dad had two renaults, the Clio when it first came out and the Megane, 3 years owning each. No mechanical faults.
My second car which i had for two years was a Megane Coupe from 2001. No faults, also no faults apart from replacing a battery since manufacture.
I currently own a Citron C4 Coupe 2006. 35k millage, full service history from motability, and its had no faults. I think its safe to say, im bloody lucky!
My second car which i had for two years was a Megane Coupe from 2001. No faults, also no faults apart from replacing a battery since manufacture.
I currently own a Citron C4 Coupe 2006. 35k millage, full service history from motability, and its had no faults. I think its safe to say, im bloody lucky!
26/08/2012 10:15
24/08/2012 14:29
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